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FAQ - Concept Store BLK & YLW

Our store is open Monday afternoons from 13:00 am to 6:30 pm, Tuesday to Friday from 10:30 am to 6:30 pm and Saturday from 10:30am to 6:00 pm. You can also check our google card for any variations in opening times during special dates and bank holidays.

Yes, we deliver our products worldwide. Delivery costs and times vary according to destination. Please consult our shipping policy for more information.

We offer an eclectic selection of emerging Swiss brands as well as exclusive collaborations with local designers. Our catalog is constantly updated to bring you the very best in contemporary design.

We're always on the lookout for new talent. If you'd like to offer your creations in our concept store, please contact us via our online form. We look forward to hearing from you.

Yes, we regularly organize in-store events, such as collection launches, art exhibitions and creative workshops. Check out our events calendar on our website to stay informed of upcoming events.

We offer a 14-day return policy for all online and in-store purchases. Returned products must be in their original condition and accompanied by the receipt or proof of purchase. For more details, please consult our returns policy page.

Yes, we offer BLK & YLW gift cards, available for purchase in-store or online. They can be used for any purchase in our boutique and make an excellent gift idea for your loved ones.

Absolutely. We are mindful of our environmental footprint, and strive to promote sustainable practices throughout our supply chain. From the selection of our suppliers to the management of our waste, we are constantly striving to reduce our impact on the environment.

Yes, wherever possible, we offer customization options for some of our products. Please contact us to discuss your specific requirements, and we'll do our best to meet your expectations.

Yes, we offer guided tours of our concept store for groups interested in getting a closer look at our creative world. Please contact us to arrange a tour and find out more about our availability.

Yes, you can return an item purchased online to our physical store under the same conditions as a postal return. Just make sure you bring your receipt or proof of purchase, and the item in its original condition.

You can subscribe to our newsletter on our website to receive regular updates on our latest collections, upcoming events and special offers. You can also follow us on social networks to make sure you don't miss out on any of our latest news.

Yes, we offer several secure online payment options to ensure a worry-free shopping experience. You can choose from a variety of payment methods, including credit cards, bank transfers and secure online payment services.